Q: I am interested in one of your products. Where I can see more similar product?
A: You can contact our sales and they will give our full support.
Or you can find more products on our website using the following link: https://qz-lybags.en.made-in-china.com/
Q: Where does your most customers come from?
A: Most of our customers are from Europe and North America.
Also, some customers from Australia, South America, South Africa and the Middle East ect.
Q: How do you test the quality?
A: we control the quality from in-materials/accessories/online QC/final products QC,
we do 100% quality control for our customers. When you visit us, you can have an idea, and we warmly welcome you to our factory.
Q: What service you can provide?
A: Our extraordinary service includes:
1. Warranty: 100% compensation upon the defects of manufacturer and fabric defects;
2. With our own design team and R&D department, we can help you to develop new items according to your design
3. looking for some special materials as your request.
Q: How soon can you deliver the goods if we cut you urgent large orders?
A: Depends!
If we get stock fabric, we can deliver within 25-30 days; If not, it's about 35-45 days.
Q: What do I do if I have a complaint or wish to make a warranty claim?
A: Please contact the sales who you purchased the product and contact with him&her before and explain your complaint.
You will also need to take your proof of purchase with us. Please note that a manufacturer is obliged to deal with your complaint.